Is «Personalization» Still the Word of the Year in 2021?
At the TravelTech Show, Max Zhdanov, VP, Travel, Transportation and Hospitality at DataArt, and Ed Silver, CIO of iSeatZ shared their views and experience on AI and personalization in travel in a panel called "Are we finally entering the age of AI-based Personalization in travel?" Personalization has been popular in marketing for many years. In 2019, Personalization was named the Marketing Word of the Year by U.S. Association of National Advertisers.
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#2Messaging, Chatbots and Omni-Channel Marketing: Will Hotels Rely More On Technology Than Humans for Guest Service in the Near Future?
#3“Three kids in a garage are inventing something that will disrupt us all” - DataArt’s Charlotte Lamp Davies moderates industry-leading panel discussion that shows the travel trade ready to face the future