• HDC 2019 Reflections: Hotels Are Slowly Winning The (Direct) Booking Battle

    06 September 2019
    By Andrew Sanders, VP, Travel & Hospitality North America

    HDC 2019 Reflections[1]”

    Joining forces with hospitality and travel leaders to discuss and analyze the shifts, trends, and future of our industry is one of the best ways to reinvigorate my drive to reach our fullest potential through the application of technological advancements.

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  • GBTA 2019 Convention Wrap-up The Good, The Bad, And The Exciting Future Of Our Industry

    The Global Business Travel Association (GBTA) concluded the 51st year of its hotly-anticipated annual convention last week in Chicago. With over 7,000 attendees enjoying the mild summer weather in Illinois, the event featured a range of discussions led by business leaders and celebrities plus more than 170 educational sessions about disruptive technology-driven products and services in the travel and hospitality industries.

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  • Three Occasions When You Should Outsource

    24 July 2019
    By Andrew Sanders, VP, Travel & Hospitality North America

    Three Occasions When You Should Outsource_1”

    The reality of today is that software is part of almost every single business in the world and no doubt technology has contributed too much of the progress and the success humanity has experienced in the 20th century. Up until the 1980’s, most of the enterprise software was custom made and was developed entirely in house by tech engineers. As time went by many such internal teams began to feel overwhelmed with the demand. They were also expensive to fund and slowly but surely became outpaced as it was increasingly difficult to keep pace with the evolution of technology. Custom enterprise software was being built by giant tech firms like Microsoft, Sun Systems, IBM and Oracle that had the infrastructure and capacity for innovation and for handling large, complex projects. However, with the advent of the personal computer, more and more people began to be interested in learning programing. During the Dotcom bubble (1994-2000) as business moved onto the internet, the demand for custom software development skyrocketed. This caused more and more new tech companies from Eastern Europe and Asia to ride the wave and cover the demand in the market.

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  • What’s the Number One Concern Keeping Hotel Group CIOs Up at Night?

    17 April 2019
    By Andrew Sanders, VP, Travel & Hospitality North America

    What’s the Number One Concern Keeping Hotel Group CIOs Up at Night

    People trust us to allow them to sleep safely and securely. There’s a longstanding tradition of an innkeeper, that we fulfill that commitment to them. Has it extended naturally, with the same diligence, to the digital environment? Not always.” – John Burns, President of Hospitality Technology Consulting.

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  • HEDNA 2019 Wrap-up: Inspirational Insights

    12 February 2019
    By Andrew Sanders, VP, Travel & Hospitality North America

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    The HEDNA 2019 agenda illustrated the incredible potential for a meeting of the top minds in the hospitality industry, and the conference certainly didn’t disappoint.

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  • Tech Solution Development: Making the Most of Your 2019 Budget Planning

    25 September 2018
    By Andrew Sanders, VP, Travel & Hospitality North America

    Tech Solution Development Making the Most of Your 2019 Budget Planning

    Effective budget planning requires a wealth of experience combined with the ability to accurately predict the forthcoming trends and advances of both our industry and technology. As your current budgeting process is conducted, there are several points to consider that illustrate the importance of including outsourced development and tech consultancy.

    Technology has become increasingly intertwined with all aspects of business, leading many companies to the following question: is it best to build tech solutions in-house or to outsource development projects?

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  • 4 Essential Tips For Developing An Effective Cross-Channel Digital Strategy

    28 August 2018
    By Andrew Sanders, VP, Travel & Hospitality North America

    4 Essential Tips for Developing Digital Strategy

    Although the concept of cross-channel marketing is relatively simple to understand — that is, providing a seamless experience across several different channels — developing an effective strategy that significantly boosts your business without breaking the bank is a highly challenging undertaking.

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  • The Digital Transformation of Hospitality: Who Will Rise to the Top?

    29 May 2018
    By Andrew Sanders, VP, Travel & Hospitality North America

    The Digital Transformation of Hospitality

    The phrase “digital transformation” is present practically everywhere you look these days. From the boardrooms to the chat rooms, the intensity of the deliberations is palpable. But this concept is far more than a couple of buzzwords put together. The hospitality industry is undergoing a profound technological transition that opens up a new world of opportunities for software vendors and hotel brand operators to excel in the rapidly-evolving landscape.

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  • Advantages and Pitfalls of Outsourcing Your Software Development

    16 May 2018
    By Andrew Sanders, VP, Travel & Hospitality North America

    Advantages and Pitfalls of Outsourcing Your Software Development

    “If there is something we can’t do more efficiently, cheaper and better than our competition, there is no sense in doing it and we should employ someone to do the better work for us.” – Henry Ford, founder of the Ford Motor Company.

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  • QA Automation: The Road to More Efficient Deployment

    25 April 2018
    By Andrew Sanders, VP, Travel & Hospitality North America

    QA Automation

    The hospitality industry is leveraging automation, artificial intelligence (AI), and robotics to streamline hotel operations and improve the customer experience. From guest messaging to mobile-driven check-in, check-out, and key cards, automated services are dramatically altering the hospitality industry.

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