• HEDNA 2019 Wrap-up: Inspirational Insights

    12 February 2019
    By Andrew Sanders, VP, Travel & Hospitality North America

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    The HEDNA 2019 agenda illustrated the incredible potential for a meeting of the top minds in the hospitality industry, and the conference certainly didn’t disappoint.

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  • Tech Solution Development: Making the Most of Your 2019 Budget Planning

    25 September 2018
    By Andrew Sanders, VP, Travel & Hospitality North America

    Tech Solution Development Making the Most of Your 2019 Budget Planning

    Effective budget planning requires a wealth of experience combined with the ability to accurately predict the forthcoming trends and advances of both our industry and technology. As your current budgeting process is conducted, there are several points to consider that illustrate the importance of including outsourced development and tech consultancy.

    Technology has become increasingly intertwined with all aspects of business, leading many companies to the following question: is it best to build tech solutions in-house or to outsource development projects?

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  • 4 Essential Tips For Developing An Effective Cross-Channel Digital Strategy

    28 August 2018
    By Andrew Sanders, VP, Travel & Hospitality North America

    4 Essential Tips for Developing Digital Strategy

    Although the concept of cross-channel marketing is relatively simple to understand — that is, providing a seamless experience across several different channels — developing an effective strategy that significantly boosts your business without breaking the bank is a highly challenging undertaking.

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  • The Digital Transformation of Hospitality: Who Will Rise to the Top?

    29 May 2018
    By Andrew Sanders, VP, Travel & Hospitality North America

    The Digital Transformation of Hospitality

    The phrase “digital transformation” is present practically everywhere you look these days. From the boardrooms to the chat rooms, the intensity of the deliberations is palpable. But this concept is far more than a couple of buzzwords put together. The hospitality industry is undergoing a profound technological transition that opens up a new world of opportunities for software vendors and hotel brand operators to excel in the rapidly-evolving landscape.

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  • Advantages and Pitfalls of Outsourcing Your Software Development

    16 May 2018
    By Andrew Sanders, VP, Travel & Hospitality North America

    Advantages and Pitfalls of Outsourcing Your Software Development

    “If there is something we can’t do more efficiently, cheaper and better than our competition, there is no sense in doing it and we should employ someone to do the better work for us.” – Henry Ford, founder of the Ford Motor Company.

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  • QA Automation: The Road to More Efficient Deployment

    25 April 2018
    By Andrew Sanders, VP, Travel & Hospitality North America

    QA Automation

    The hospitality industry is leveraging automation, artificial intelligence (AI), and robotics to streamline hotel operations and improve the customer experience. From guest messaging to mobile-driven check-in, check-out, and key cards, automated services are dramatically altering the hospitality industry.

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  • To Build or To Buy: If That’s the Question, What’s the Answer?

    11 April 2018
    By Andrew Sanders, VP, Travel & Hospitality North America

    To Build or To Buy

    As a rapidly increasing number of hoteliers seek new tech solutions to improve business operations and enhance the customer experience, the eternal question of “Build vs. Buy” remains a conundrum for many.

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  • Hotels vs. Short-Term Rentals: Who’s Winning the Tech Race?

    04 April 2018
    By Andrew Sanders, VP, Travel & Hospitality North America

    Hotels vs. Short-Term Rentals

    Although short-term rental bookings through companies such as Oakwood, Bluegreen, and Airbnb have increased in recent times, do they truly pose a significant threat to traditional hoteliers?

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  • Reap the Rewards of New Hotel Technology – Avoid the Pitfalls

    28 March 2018
    By Andrew Sanders, VP, Travel & Hospitality North America

    Reap the Rewards of New Hotel Technology - Avoid the Pitfalls

    I have been in the hotel technology industry for a long time, but I have never seen the pace of technological change and advancement move so quickly. It is almost as if, within the last two years, the industry has been pushed into hyperdrive and every small, medium and large tech company is jumping on the bandwagon. In the past, it was a big deal when we could connect a CRS to a PMS and implement a 2-way interface. Now we are talking about in-room voice recognition, robots, AI and much more.

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  • Frictionless Commerce in Travel and Hospitality – Can It Be Achieved?

    22 March 2018
    By Andrew Sanders, VP, Travel & Hospitality North America

    Frictionless Commerce

    We hear a great deal about the “frictionless travel experience” and how it may be a lofty goal, but every day we are getting closer and closer to this reality. Industry leaders agree that low-tech travel experiences are a thing of the past and consumer demand is driving innovation.

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