The phrase "digital transformation" is present practically everywhere you look these days. From the boardrooms to the chat rooms, the intensity of the deliberations is palpable. But this concept is far more than a couple of buzzwords put together. The hospitality industry is undergoing a profound technological transition that opens up a new world of opportunities for software vendors and hotel brand operators to excel in the rapidly-evolving landscape.
"There's a reason music never worked on TV. It's a community experience. Now, if you turn a passive viewer into an active viewer that feels like they're connecting with people, now we've created the music community online." — Allen Sanford, LiveList co-founder and CEO.
"If there is something we can't do more efficiently, cheaper and better than our competition, there is no sense in doing it and we should employ someone to do the better work for us." - Henry Ford, founder of the Ford Motor Company.
As the popularity of video streaming rises exponentially, media companies can utilize analytics tools to better understand their audience and boost engagement in profound ways.
The hospitality industry is leveraging automation, artificial intelligence (AI), and robotics to streamline hotel operations and improve the customer experience. From guest messaging to mobile-driven check-in, check-out, and key cards, automated services are dramatically altering the hospitality industry.
Although virtually everyone agrees that the media & entertainment industry is undergoing a digital transformation, a challenge lies in determining the specific technical areas to address during the process.
As a rapidly increasing number of hoteliers seek new tech solutions to improve business operations and enhance the customer experience, the eternal question of "Build vs. Buy" remains a conundrum for many.
When walking into any airport, park, or cafe, the notion that print is dead appears to be absurd. Traditional print media is still present almost everywhere I go, from newspapers to magazines and books made out of—that's right—paper!
Although short-term rental bookings through companies such as Oakwood, Bluegreen, and Airbnb have increased in recent times, do they truly pose a significant threat to traditional hoteliers?