Messaging, Chatbots and Omni-Channel Marketing: Will Hotels Rely More On Technology Than Humans for Guest Service in the Near Future?
By 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.” - Gartner Predicts
While looking back at the past year, one thing becomes crystal clear: streaming has grown massively in 2017 and will continue to expand rapidly in 2018 and beyond. In fact, streaming has become the primary revenue driver for both music and video, thereby radically changing the way people consume content and profoundly altering the manner in which the industry and artists deliver media to fans.
The joint blockchain event hosted by zeb and DataArt emphasized that a radical shift in attitude towards innovation, reliance on new partnership models and fearless experimentation are the key factors for successful implementation of real world blockchain solutions.
Television has undergone profound changes over the past 80 years since its inception. And although the number of households with TVs increased steadily during most of this time, the past 5 or so years have seen a growing number of consumers "cord-cutting" by making the switch from traditional cable companies to watching videos online via mobile phones or through streaming services.
As the Internet of Things (IoT) rapidly expands throughout our world, the possibilities for improvements to our daily lives increases exponentially. The growing popularity of wearable devices is an ideal complement to this evolution, carrying the potential to interact with smart environments in a multitude of exciting and highly valuable ways.
As wearable devices gain increased prevalence in our societies, privacy and security concerns must be addressed with sophisticated solutions to keep vital business and consumer information safe from malicious exploitation.
Building on the continuing success of organizing industry debates, DataArt hosted its 7th annual Question Time Event, in New York City on October 26, 2017. Titled “Is Corporate Travel Policy Dead?” the evening brought together senior travel executives for an open debate on the topic of business travel policy.
One of the most powerful applications of the Internet of Things (IoT) is wearable technology, carrying the potential to positively transform the way many sectors conduct business.
“Corporate travel policy is more a function of corporate culture than anything. But the media, industry researchers and pundits can't help but make generalizations that can impact the corporate mindset. Are the policy haters harmful to corporate travel management? Where do incentives fit? To Uber, to Airbnb, or not?”